Privacy Policy

1. Introduction

Udagi Scout ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at udagiscout.com ("the Site"), in accordance with the General Data Protection Regulation (GDPR) and applicable Irish and EU data protection laws.

For the purpose of data protection legislation, the data controller is Udagi Scout, contactable at support@udagiscout.com.

2. Information We Collect

We may collect the following personal information:

• Account information: name, email address, and password when you register for an account.
• Profile information: any additional details you choose to add to your profile, such as display preferences.
• Payment information: if you subscribe to a paid plan, payment processing is handled by our third-party payment processor (Stripe). We do not store your full credit card details on our servers.
• Usage data: information about how you interact with the Site, including pages visited, features used, and time spent on the platform.
• Technical data: IP address, browser type and version, operating system, and device information.
• Cookie data: information collected through cookies and similar technologies. See our Cookie Policy for details.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under the GDPR:

• Contract: processing necessary to provide you with our services and manage your account.
• Legitimate interests: processing necessary for our legitimate business interests, such as improving our services, ensuring platform security, and sending relevant service communications.
• Consent: where you have given us specific consent, such as for marketing communications or non-essential cookies.
• Legal obligation: where processing is necessary to comply with applicable laws.

4. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Provide, maintain, and improve our services.
• Process subscription payments through our payment processor.
• Send you service-related communications (account confirmations, password resets, important updates).
• Send you marketing communications where you have opted in (you may unsubscribe at any time).
• Analyse usage patterns to improve the Site and user experience.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Payment processors: Stripe, for the purpose of processing subscription payments securely.
• Hosting and infrastructure providers: who help us operate the Site, subject to appropriate data processing agreements.
• Analytics services: to help us understand how users interact with the Site (data is aggregated where possible).
• Law enforcement or regulators: where required by law, regulation, or court order.

All third-party service providers are required to process your data in accordance with GDPR and our instructions.

6. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data in accordance with GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymise your personal data within 30 days, unless we are required by law to retain certain information for a longer period.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit, secure password hashing, and access controls.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of any inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data ("right to be forgotten").
• Right to restrict processing: request that we limit how we use your data.
• Right to data portability: request your data in a structured, commonly used, machine-readable format.
• Right to object: object to our processing of your data, including for direct marketing.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@udagiscout.com. We will respond to your request within 30 days.

10. Children's Privacy

Our Site is not intended for anyone under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

11. Third-Party Links

The Site may contain links to third-party websites. We have no control over the privacy practices of those sites and are not responsible for them. We encourage you to read the privacy policy of every website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

13. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

14. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at support@udagiscout.com.